Business Development Metrics

I manage a small human resources (HR) department. We’ve recently identified a vision and a mission for our department. We’ve also identified a number of process improvements we’d like to pursue. A major initiative has to do with documenting what we are doing and measuring our work. Can you offer some suggestions for getting started?

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Specific Responsibilities:

• Establish and attain Quality performance goals and improvement objectives for the company
• Responsible for generating, monitoring, and reporting site-specific quality metrics to the company executive team, as well as the customer
• Lead a team of quality personnel and specialists at the company

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What key indicators might you use to stay on top of your business success?

Please tell us about your experience with the use of key indicators

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Description: This article discusses HR Analytics. It also gives an insight to the Ethical Issues Surrounding HR Analytics as well as the Positive and Negative Effects of conducting HR Analytics.

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