CRM Metrics

CRM Metrics

Customer Relationship Balanced Scorecard Metrics

Developing successful business you can’t but build good relationship with customers. But not all clients are equally desirable for the business. You really need only those customers that will help the company become strong, flourishing and prosperous. Customer Relationship Balanced Scorecard Metrics is created to estimate customers. More…

Call Center or customer service Balanced Scorecard

After Call Center Balanced Scorecard has been developed, call center (phone-based customer service) activity measurement and control becomes possible. More…


Help Desk Balanced Scorecard Metrics for Excel

To achieve constant sales growth, you are to follow some basic rules, namely – to provide good relationship with customers, meet their expectations, manage requests at the proper time and so on. Helpdesk activity is of importance in this very process. More…


On this topics you can purchase Balanced Scorecards as a stand alone products or in the pack. All scorecards are available as a trial versions, so please, try the evaluation version before placing order. After the purchase you will have a links to download the version of Balanced Scorecard in Excel file. Also, the scorecard will be available for download as a .bsc file. The .bsc is a format of Balanced Scorecard Designer, so if you wish to have ability to edit and create your own scorecards, you should also purchase a Balanced Scorecard Designer.

CRM Metrics

Buy Business Metrics Now

Stand-alone products:

Customer Relationship Metrics, 1 unit for 60 US$, add to shopping cart.
Call-Center Metrics, 1 unit for 60 US$, add to shopping cart.
Help Desk Metrics, 1 unit for 60 US$, add to shopping cart.

Pack of CRM Metrics:

Purchase CRM Metrics Pack, 3 units for 144 US$ ($180, 20% off, save 36 US$). The pack includes 3 CRM related metrics: Customer Relationship, Call-Center, Help Desk metrics, add to shopping cart.

Balanced Scorecard Designer

BSC Designer is a program that was used to create Balanced Scorecard Metrics, you can use it to create your own new metrics or modify existent.

Purchase Balanced Scorecard Designer for 90 US$, add to shopping cart.

CRM Metrics

Download Trial Versions of Scorecard Metrics

Trial versions of Balanced Scorecard Metrics and Balanced Scorecard Designer are available for download.

Customer Relationship Metrics. Download now!
Call-Center Metrics. Download now!
Help Desk Balanced Scorecard Metrics. Download now!

Balanced Scorecard Designer

Download 30-day trial version of Balanced Scorecard Designer. Download now!


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