Business Development Metrics

Specific Responsibilities:

• Establish and attain Quality performance goals and improvement objectives for the company
• Responsible for generating, monitoring, and reporting site-specific quality metrics to the company executive team, as well as the customer
• Lead a team of quality personnel and specialists at the company
• Responsible for staffing and talent management, learning and development, and performance management for direct reports
• Ensure compliance with customer requirements, regulatory agency, government regulations, contract specifications, and company policies/procedures
• Drive continuous product and process Quality improvements across the company, including Quality engagement with the customer and suppliers
• Effectively represent the company at customer, regulatory agency, and internal management meetings
• Assure that all product and process quality deficiencies are satisfactorily resolved through application of the Root Cause Corrective Action process
• Establish and execute quality improvement plans for systemic product and process defects
• Interface with customer and suppliers for production non-conforming product control and disposition processes
• Interface with the Customer Quality representatives, providing support and responsiveness to customer requirements flow down, quality initiatives, product-related problem resolution, reporting and review presentations
• Provide Quality support for production readiness, and product support
• Provide on-going support to supplier containment and development initiatives
• Provide Quality support for product transitions. Implement product and process improvements/ controls to assure sustained product quality results at the completion of the transitions
• Represent the Company during Final Aircraft Acceptance Activities
• Ensure all documentation and acceptance inspection of aircraft delivery are in full compliance with contractual and regulatory requirements
• Close cooperation with customers, manufacturers and aviation authorities to ensure smooth and on time delivery of aircraft
• Liaise with concerned parties during all phases of aircraft acceptance and delivery
• Suggest and debate alternative methods and procedures in solving problems and meeting changing customer needs
• Cooperate with other top management personnel in formulating and establishing company policies, operating procedures, and goals
• Review technical problems and procedures of departments and recommend solutions to problems or changes in procedures
• Visit and confer with representatives of material and component vendors to obtain information related to supply quality, capacity of vendor to meet orders, and vendor quality standards
• Promote teamwork between quality, manufacturing and engineering departments, including suppliers, in the development of continuous quality improvement
• Ensure Quality Assurance function and Aircraft Acceptance function are compliant with and maintain control of budgeted man-hours and contractual requirements
• Provide acceptance/rejection of aircraft and program components during final stages of Final Assembly and Delivery

Requirements:

• Bachelor level degree in an appropriate discipline
• Minimum of ten (10) years related experience and/or training or equivalent combination of education and experience
• Minimum of five (5) years personnel management experience
• Must have a working knowledge of Federal Aviation Administration regulations and requirements, European Aviation Safety requirements, ISO 9001 / AS9100 and customer airworthiness requirements

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